Scotiabank Puerto Rico Web Payment User Guide
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Web Payment User Guide

Click on the following list to learn more about the Web Payment Service:

Registration Process:

If the customer is not registered, please click here.

 

Complete the following:

  1. Choose the type of loan
    1. Mortgage
    2. Personal
    3. Auto
  2. Account Number
  3. Enter the last 4 digits of the Social Security Number

Enrollment Page. The Name shoold appear at the top of the page. Fill the following blanks and then click Continue:

  1. User Name
  2. E-mail address of the User
  3. Password
  4. Confirm the Password

Answer the security questions. Note: Please secure these answers, as they woold be needed in case your identity needs to be validated.

 

Process Completed message will be displayed. Select the icon Back.

To make a payment, please follow the steps:

Enter the User Name and then hit Continue.

Enter the password and then hit Login.

The following options will appear on the page:

  1. Payee – Shows all the registered accounts
  2. Make Payments – Option to make payments
  3. Payment History – Provides the history of all the payments made using this application. Note: Will not reflect the payments made through other channels.
  4. Edit Customer – Allows the customer to edit the information on the application
  5. Logout – Option to Log Out of the application

After the Make Payments option is chosen, all of the customer's registered loans will be. Select the loan to pay and then click Enter.

Confirm the payment information and click Send Payment. If the information is incorrect, please select Back.

Validate that the payment information is correct and select Pay. If the information is incorrect please select Back or Cancel.

Enter the information of the account you wish to make the payment from.

  1. Payment Method –Personal Checking account
    1. Bank – Choose your Bank from the list
    2. Enter the Routing Number of your Bank
    3. Enter the Checking account number
    4. Continue – Click Continue to process the payment

Payment Method – Personal Savings account

  1. Bank – Choose your Bank from the listo
  2. Enter the Routing Number of your Bank
  3. Enter the Savings account number
  4. Continue – Click Continue to process the payment

Payment Method – Commercial Checking

  1. Bank – Choose your Bank from the list
  2. Enter the Routing Number of your Bank
  3. Enter the Commercial Checking account number
  4. Continue – Click Continue to process the payment

Payment Method – MasterCard Credit / Debit MasterCard

  1. Card Number
  2. Card Expiration Date
  3. Telephone Number (Optional)
  4. Continue – Click Continue to proceed

To confirm the payment you must:

  1. Enter the Card Security Number, located at the back of the card
  2. Submit Payment

Payment Method – Visa Credit / Debit Visa

  1. Card Number
  2. Card Expiration Date
  3. Telephone Number (Optional)
  4. Continue – Click Continue to proceed

To confirm the payment you must:

  1. Enter the Card Security Number, located at the back of the card
  2. Submit Payment

Example of Screen – Payment completed

If the customer selects one of the following options:

  1. Payee – Will be able to select a Payee
  2. Payment History – Access the payments history
  3. Edit Customer - Will allow to edit the customers information 

Example of screen - Payment History:

Example of screen - Edit Customer: