Scotiabank Puerto Rico Clearing your Cache FAQ
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Clearing your Cache FAQ

Clearing Your Cache

What is cache?

The cache (pronounced "cash") is a space in your computer's hard drive and in RAM memory where your browser saves copies of recently visited web pages. Your browser uses the cache like a short-term memory. Instead of downloading an image from a recently viewed website, it will load the image from our cache folder, thereby making the browsing process a little quicker.

Why should I clear my cache??

Most pages you view are saved in your cache for easy reference by your browser. This allows your browser to pull up the page more quickly. If others use this computer, they may be able to see pages you've seen if you do not clear the cache. If you share a computer, we recommend that you clear your cache and your History file.

How do I clear my browser's cache?

PC Instructions for Internet Explorer users:

  1. Select Tools from the pull-down menu (IE 6.0 or higher)
  2. Select Internet Options
  3. In the second section, where it says Temporary Internet Files, click on the Delete Files button, then click OK.

PC Instructions for Netscape Users:

  1. Select Edit from the pull-down menu
  2. Select Preferences
  3. In the left table, select Advanced
  4. Select Cache
  5. Click on the Clear Disk Cache button, then click OK
  6. Click on the Clear Memory Cache button, then click OK

Macintosh Instructions for Internet Explorer Users:

  1. Select Edit from the pull-down menu
  2. Select Preferences
  3. In the left table, select Web Browser
  4. Select Advanced
  5. In the second section, where it says Cache, click on the Empty Now button

Macintosh Instructions for Netscape Users:

  1. Select Edit from the pull-down menu
  2. Select Preferences
  3. In the left table, select Advanced
  4. Select Cache
  5. Click on the Clear Disk Cache button, then click OK