Scotiabank Puerto Rico Merchant Services FAQ
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Merchant Services FAQ

About Scotiabank Merchant Services

What are the Scotiabank Merchant Services?

The Scotiabank Merchant Services (SMS) offer commercial customers the ability to process Debit and Credit Cards payments for the interchange of goods and services.

Daily settlement reports of all the transactions processed are available upon request.

The system will provide availability of funds within the following business day of the POS terminal settlement.

Choose between a variety of applications like retail, lodging, car rental and cash register applications.
Scotiabank offers a variety of POS terminals, which can be used with land lines, LAN and secured and public internet access

Signing up for Scotiabank Merchant Services

What do I need to sign up for Scotiabank Merchant Services?

You must have an active business or corporate account with Scotiabank and you must be able to provide proof of Financial Information of the business.

How long does it take to sign up for a Scotiabank Merchant Service?

Signing up for a Scotiabank Merchant Service is quick and easy. Just contact one of our Merchant Service Officers and they will help you the process. To obtain additional information please contact our Corporate/Commercial Banking Center at 787-766-7854 or 787-522-8728.

Which types of accounts can I use with my Scotiabank Merchant Service?

You may use any of your transactional business and/or commercial accounts

Customer Service

If I have additional questions, whom do I contact?

You can contact any of our Merchant Service Specialist at 787-721-91999 or 866-747-2284 / option #2.


Is the system secure?

The Scotiabank Merchant Service uses a variety of secured systems, based on the latest Triple DES, DUKPT encryption software and hardware. All terminals are ready to manage EMV (Europay MasterCard Visa) Chip Technology. This EMV Chip Technology protects your business from counterfeit or other fraud transactions processed through the terminal.


Do the POS Terminals have password?

All of our POS Terminals are password secured. Multiple users can have different password to offer more security.